What Our Community is Saying
The feedback shared by residents and families highlights the dedication of our nursing staff, therapists, social services team, dietary professionals, and support staff. Eaton Creek Post Acute reviews reflect the trust our community places in us every day. We remain committed to providing quality skilled nursing and rehabilitation services while creating a welcoming environment where residents feel respected, supported, and cared for.
All Reviews
164 reviews
I have a family. Member In this place it smells awful. This place needs to be investigated..Patient are not receiving baths…
Business response 13 days ago
Business response 26 days ago
The staff is very helpful and attentive.
Business response 26 days ago
Great place to have a family member go for recovery and physical therapy! Can’t say enough good things about this facility!
My cousin has pleaded for seven months for a pair of eyeglasses so he can more easily see. They’ve promised him to address the matter but niow, seven months later, he is still unable to see clearly.
Business response 6 months ago
Let me say first that there were some amazing employees at this facility. I’m sorry they are stuck there – who knows maybe they like it there. However I nor my daughter, who was a patient there, were not pleased with this facility at all. They didn’t even do an intake for my daughter until she was there for 4 days. She didn’t get a bath for 5 days. The food was low grade. There was a cockroach crawling up the curtain in her room the first night. The previous patient linens were on the floor next to the bed they put my daughter in. There was still food in the night stand drawers. I’m not sure what the dark spot was on the curtain that separated the two patients, but it looked like fecal matter. The flow was dirty like the room had not been cleaned in a week. I took my daughter out of this facility on day 6 with raw legs and a yeast infection. She didn’t have either of those issues when she left the previous facility or the next facility They limit the number of adult incontinence pads you can use in a 24 hour day. Nobody answers the phone after hours, so no way to call and ask a nurse how the patient is doing. I do not recommend this facility for your loved one!
Business response 26 days ago
Business response 26 days ago
The staff at Eatons Creek are always nice and professional especially the assistant business manager Tina Simmons
Business response 26 days ago
DO NOT SEND YOUR LOVED ONES HERE! THEY ARE SO UNORGANIZED AND ALMOST KILLED MY MOTHER. This place is awful. My mom was there for 3 days and when we went to visit she was almost in a diabetic coma. I had to make a big fuss to get them to call 911.
The facility was cleaned and ready. The staff was pleasant and friendly. However, the instructions on how to use the electronic door was unclear and resulted in me waiting for staff to get out of the building. Someone failed to get me the correct code.
Business response 6 months ago
Business response 6 months ago
Business response 6 months ago
They have a very courteous and helpful staff .
This place is really helpful and good the people here are very good at what they do
If you have to be in a skilled nursing facility this is the one you need to come to because of all the staff makes sure you get and have any thing you need to get better
Such a wonderful place ! I highly recommend
Keep up the great work
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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.